Privacy Policy

 

Soulful Light Images Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.soulfullightimages.com.au (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

CUSTOMER RELATIONSHIP MANAGER - STUDIO NINJA

Additionally when you book through the CRM Studio Ninja, we collect certain information from you, including your name, shipping address, email address, and phone number. We refer to this information as “Booking Information.” We will never collect or store your payment information. Payment is made via bank transfer or cash to ensure the upmost safest payment method. This means you never make payment online and you control your payment transfer.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Booking Information that we collect generally to fulfill any bookings placed with us (including arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Booking Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

ONLINE ORDERS VIA PIC-TIME

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us fulfill your orders, as described above. However this is done by a third-party ordering system in which we have no part in. When you complete an online order via PIC-TIME this is sent ordered and sent directly to the professional lab. We do not have access to this order, its progress or shipping information. We do supply you with the link and exclusive discounts to order, however it is important you read theirPrivacy Policy available on their website.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

NEWSLETTER EMAILS

BEHAVIOURAL ADVERTISING

As described above, we will use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by emailing us to do so.

Additionally, you can opt out of other services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an booking through the CRM), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the CRM, we will maintain your Booking Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18+ years.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@soulfullightimages.com.au or by mail (please contact us for the mailing information).